AARP Homeowners Insurance Program From The Hartford Claims

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Home Insurance claims

Home Insurance Claims

Losses can be stressful, but filing a claim for them doesn’t have to be. At The Hartford, we offer one of the most streamlined home insurance claim processes available.
AARP® Homeowners Insurance from The Hartford1 helps protect your home,2 your belongings and any additional buildings on your property. As soon as you detect a problem, don’t hesitate to call our specialists and begin filing a home insurance claim. Our claims specialists are the most dedicated and caring in the industry and will help guide you through all the necessary steps of filing a claim.
home insurance coverages explained

AARP Home Insurance 101

Learn more about the AARP Home Insurance Program from The Hartford in this video.

How AARP Members Can File Homeowners Insurance Claims With The Hartford

Filing a homeowners insurance claim with The Hartford is easy and hassle free. Our claims specialists are available 24/7 to help guide you through the process.
AARP® Homeowners Insurance how to file a claim

AARP Homeowners Insurance Program From The Hartford Claim Process

When a problem occurs, call our specialists at The Hartford right away. Get your claims process moving even faster by having these helpful items on hand:
 
  • A comprehensive list of personal property that was damaged, lost or stolen.
  • A description of the damage to your home, including specific details on the involved materials.
  • Pictures or video of the damage that’s taken as soon as possible after the loss. If you do not have them right away, report your loss first.
  • Receipts for the damaged, lost, or stolen items, if you have them. If you don’t, you should still report your loss as soon as possible.
Be sure to get your claim number from the specialist you talk to. This number identifies your specific claim and will need to be included on information you send in. During the claim filing process, you will also want to get the contact name and phone number for your insurance claims adjuster in case you have additional questions or need more information.
 
 

Additional Services for Homeowners Insurance

Getting your property back to pre-loss condition involves more than just writing a check. At The Hartford, we understand that finding the right resources to complete the repairs takes time and research. This is why we support our customers through the entire process, offering additional services that help you get your life back on track after making a homeowners insurance claim.

Access to Reliable Home Contractors

Finding a great contractor to do home repairs is difficult. That’s why we offer Contractor Connection, a growing network of contractors who will:
 
  • Respond within one business day of being assigned to a loss
  • Inspect the job within two business days of contacting you
  • Work with our adjusters to evaluate the damage
  • Guarantee their workmanship for three years
Contractor Connection is just another way The Hartford has your back during tough times.

Help Valuing Your Property

Your home is made up of more than just walls and a roof. Your belongings and possessions are important, too. This is why our homeowners policy at The Hartford covers both.
After you suffer a loss, it can be difficult to determine the value of your property, especially if you have to go through damaged items. Sometimes, the damages can make determining the value of your possessions seem impossible. To help in this process, our team of specialists determines the value of your property.

Home Claim Inventory Assistance

After a severe property loss, creating an inventory of everything you’ve lost can be a challenge. Determining what is salvageable and what is destroyed can be difficult. If the loss is severe enough, we may send an expert team to create an inventory of everything that’s been lost. We also have partners that can:
 
  • Clean your possessions
  • Research your items
  • Determine the appropriate replacement cost

Emergency Services

For many damage claims, clean up needs to occur prior to any repairs being made. If a pipe bursts leaving water in your home, or a tree is blown down causing a hole in your roof, The Hartford offers emergency services to help prevent further damages.

homeowners insurance definition

Homeowners Insurance in Plain English

Quick answers and easy-to-understand homeowners definitions written with you in mind.
 
To learn more, read through our homeowners insurance definitions page.
 
 
2 Summaries of coverages and policy features are for informational purposes only. In the event of loss, the actual terms and conditions set forth in your policy will determine your coverage.
Summaries of coverages and policy features are for informational purposes only. In the event of loss, the actual terms and conditions set forth in your policy will determine your coverage.
 
AARP and its affiliates are not insurers. Paid endorsement. The Hartford pays royalty fees to AARP for the use of its intellectual property. These fees are used for the general purposes of AARP. AARP membership is required for Program eligibility in most states.
 
The AARP Auto Insurance Program from The Hartford is underwritten by Hartford Fire Insurance Company and its affiliates, One Hartford Plaza, Hartford, CT 06155. It is underwritten in AZ, MI and MN by Hartford Insurance Company of the Southeast; in CA, by Hartford Underwriters Insurance Company; in WA, by Hartford Casualty Insurance Company; in MA, by Trumbull Insurance Company; and in PA, by Nutmeg Insurance Company and Twin City Fire Insurance Company. The AARP Home Insurance Program from The Hartford is underwritten by Hartford Fire Insurance Company and its affiliates, One Hartford Plaza, Hartford, CT 06155. It is underwritten in AZ, MI and MN by Hartford Insurance Company of the Southeast; in CA by Property and Casualty Insurance Company of Hartford; in WA, by Trumbull Insurance Company; in MA, by Trumbull Insurance Company, Sentinel Insurance Company, Hartford Insurance Company of the Midwest, and Hartford Accident and Indemnity Company; and in PA, by Nutmeg Insurance Company. Home product is not available in all areas, including the state of FL. Savings, benefits and coverages may vary and some applicants may not qualify. The Program is currently unavailable in Canada and U.S. Territories or possessions.
 
1 In Texas, the Auto Program is underwritten by Redpoint County Mutual Insurance Company through Hartford of the Southeast General Agency, Inc. Hartford Fire Insurance Company and its affiliates are not financially responsible for insurance products underwritten and issued by Redpoint County Mutual Insurance Company. The Home Program is underwritten by Hartford Insurance Company of the Southeast.
 
* Customer reviews are collected and tabulated by The Hartford and not representative of all customers.