Personal Auto Claims

For Policyholders

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For Non-Policyholders

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Glass Only

Reporting a glass-only claim? Start Here

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AARP Customers call: 877-805-9918

Non-AARP Customers call: 800-243-5860

Glass Claims: 800-892-8484

Auto Repair & Glass Resources

Find Auto Repair Shops

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Roadside Assistance & Towing Insurance

Broken down, locked out, out of gas? If your auto policy from The Hartford has towing and labor coverage, you automatically have access to RESCUE 1-800,^® any time of the day or night.

How Do I Contact RESCUE 1-800?

How Do I Get Reimbursed for Towing?

Catastrophe Prep & Support

Our safety and recovery tips help you plan ahead of the storm and prevail after a disaster.

Prepare & Prevail

NJ Decision Point Review

Medical providers should consult the NJ DPR Plan for New Jersey auto claims only.

NJ Decision Point Review (DPR) Plan

Precertification fax: 866-771-6001

New Jersey No-Fault/PIP Medical Billing (include claim number):
The Hartford
P.O. Box 14269
Lexington, KY 40512

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