Employee Benefits Claims Experience

We’ll Be There in the Moments That Matter

We’ll Be There in the Moments That Matter

By balancing the all-important human touch with intuitive technology, we bring the right support at the right time.
We’ll Be There in the Moments That Matter

We Deliver a Compassionate Experience Throughout the Claims Journey

From the moment a claim is filed, a team of compassionate and experienced professionals are available for support. Our intuitive technology seamlessly automates the simple tasks, allowing our claims specialists to spend less time checking boxes and more time with your employees. We’re always listening to them and you – the employer – as we strive to deliver the best claims experience possible.
 
At The Hartford, we do much more than just process a claim. We’re driven to restore lives and improve the outcomes and experiences for your employees in the moments that matter.
Support Beyond the Claim

Support Beyond the Claim

Our claims professionals are there for your employees during the most challenging times of their lives.
95%
of life claims are adjudicated in 5 days or less1
99.8%
financial accuracy in Life Insurance claims1
15
average years of experience for our Life Care Advocates1
“The Hartford’s Claims Team is there for our customers when they need us most. Our digital tools offer an efficient claims process that saves you time, and our claims professionals are there for your employees. We deliver on our promises with empathy and expertise.”
 
– Steve Deane, The Hartford’s Head of Claims
Get the Experience

Get the Experience

Discover what a compassionate claims experience looks like for employees out on a disability claim.
 

Featured Articles

Life Insurance With Heart: A Caring Connection
Life Insurance With Heart: A Caring Connection
After a loss, beneficiaries deserve more than just a payout. A quality life insurance benefit can provide employees with empathetic support as well as coverage when they need it most.

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We ‘Hart’ Our Customers

 
 
5759e NS 3/24
 
1 The Hartford's internal data, 2023.
 
2 Supplemental Health products (Accident, Critical Illness and Hospital Indemnity) are independent and do not coordinate with any other health coverage.
The Hartford Financial Services Group, Inc., (NYSE: HIG) operates through its subsidiaries, including underwriting companies Hartford Life and Accident Insurance Company and Hartford Fire Insurance Company, under the brand name, The Hartford,® and is headquartered at One Hartford Plaza, Hartford, CT 06155. For additional details, please read The Hartford’s legal notice at www.thehartford.com.
* Customer reviews are collected and tabulated by The Hartford and not representative of all customers.