Employee Benefits Contact Information

I'm an Employee

  • Start or view a disability or leave claim
  • Report missed work hours
  • Sign up for direct deposit
  • View payment details
Start or Manage a Claim

I'm an Employer

  • Manage and administer Group Benefits
  • Check status of a claim or leave of absence
  • View claims reporting
  • Verify employee coverage eligibility
Log In or Create an Account

Group Disability Claims

888-277-4767
M-F: 8 a.m. to 8 p.m. ET
 

Group Life and Accident (AD&D) Claims

888-563-1124
 

For Critical Illness, Accident & Hospital Indemnity

Log In

866-547-4205
 

Customer Service (not for Claims)

800-523-2233
M-F: 8 a.m. to 8 p.m. ET
Email Us
 

Conversions & Portability

The Hartford, Portability and Conversion Unit 
P.O. Box 43786 
Cleveland, OH 44143-0786
 
Phone: 877-320-0484
Fax: 440-646-9339
 
For First Class Mail
P.O. Box 958461
Lake Mary, FL 32795