1StepSurety® is our online underwriting and processing platform that allows you to rate, quote and issue Commercial Surety bonds.
Contacts by Department
Commercial Surety
Commercial Surety Locations
Northeast (NJ, NY, CT, RI, MA, CT, NH, ME)
67 Park Place, Morristown, NJ 07960
Fax: 866-784-2410
Mid Atlantic (MI, IN, OH, KY, WV, VA, PA, DE, MD, DC)
1000 Continental Dr., Suite 350, King of Prussia, PA 19406
Toll-free: 800-967-6431 Fax: 866-784-4465
Southeast (TN, NC, SC, GA, AL, MS, FL)
200 Colonial Center Parkway, Suite 400
Lake Mary, Florida 32746
Toll-free: 800-824-1732 Fax: 877-536-9102
Central (ND, SD, NE, KS, MN, IA, MO, WI, IL)
4245 Meridian Parkway, Suite 200
Aurora, IL 60504
Fax: 866-492-7871
South Central (TX, LA, AR, OK, NM, CO)
3000 Internet Blvd, Suite 600, Frisco, TX 75034-1991
Toll-free: 800-873-8212 Fax: 866-275-5989
Midwest (IL, MI, MN, MO, IA, WI, KS, ND, SD, NE)
2001 North Main Street, Suite 660, Walnut Creek, CA 94596
Fax: 866-780-9956
Southwest (So. Cal (LA and below), NV, UT, AZ)
One Pointe Drive, 6th Floor, Brea, CA 92821
PO Box 2333, Brea, CA 92821
Northwest (CA (North of LA), WA, OR, ID, MT, WY )
520 Pike Tower, Suite 900, Seattle, WA 98101
Toll-Free: 888-224-9072 Fax: 866-643-6214
National Surety Office
The National Surety Office (NSO) is your countrywide quick turnaround source for commercial surety business. We provide quick quotes, issuance of bonds and endorsements.
Need to contact us?
Call 888-656-0817
The National Surety Office phone system recognizes the area code you are calling from and will automatically route your call to an underwriter or service representative for your territory. Use our National Surety Office for commercial surety of all sizes.
Also, 1StepSurety can be used for Fidelity and ERISA limits up to $5,000,000. For higher limit Fidelity bonds, visit https://www.thehartford.com/fp.
Send new business submissions and service requests to:
Construction Surety
Atlanta Regional Office (Serving GA & TN)
Regional Bond Manager: Jon Hollister, Phone: 770-730-3445
3655 North Point Parkway, 5th Floor, Alpharetta, GA 30005
Toll-free: 800-282-5855 Fax: 866-695-7271
Baltimore Regional Office (Serving MD, DC, WV)
Regional Bond Manager: Joe Fiorini, Phone: 410-568-6540
307 International Circle, Suite 410, Hunt Valley, MD 21030
Toll-free: 800-492-4794 (x-8-6540) Fax: 877-538-4247
Birmingham (Serving AL, FL Panhandle & MS)
Regional Bond Manager: Bruce Berthon, Phone: 205-725-7360
3800 Colonnade Parkway, Suite 480, Birmingham, AL 35243
Toll-free: 800-559-7508 Fax: 205-824-3290
Boston (Serving CT, MA, ME, NH, NY [Westchester], RI, VT)
Regional Bond Manager: Cristina Pignio, Phone: 781-255-5863
100 River Ridge Drive, Suite 106, Norwood, MA 02062
Phone: 781-255-7002 Fax: 866-562-0922
Dallas Regional Office (Serving AR, OK & TX)
Regional Bond Manager: Doug Fountain, Phone: 469-287-1099
3000 Internet Blvd, Suite 600, Frisco, TX 75034-1991
Toll-free: 800-873-8212 Fax: 866-275-5989
Denver Regional Office (Serving CO, ID, MT, NM & WY)
Regional Bond Manager: Keith Thompson, Phone: 303-645-8671
6430 South Fiddlers Green Circle
High Pointe Tower 1, Suite 400
Greenwood Village, CO 80111
Toll-free: 800-525-7418 Fax: 866-534-0254
Detroit Regional Office (Serving IN, KY, MI & OH, PA [Western])
Regional Bond Manager: Mark Mulville, Phone: 248-822-6451
5445 Corporate Drive, Troy, MI 48098
PO Box 3001, Troy, MI 48007
Toll-free: 800-872-8303 Fax: 866-765-0535
Kansas City Regional Office (Serving IA [central/western], KS, MO & NE)
Regional Bond Manager: Andy Everist, Phone: 913-693-8577
7400 College Blvd., Suite 500, Overland Park, Kansas 66210
Toll-Free: 800-255-6440 Fax: 866-887-3946
Minneapolis Regional Office (Serving IL, IA, MN, ND, SD & WI)
Regional Bond Manager: Dan Dohse, Phone: 952-656-6880
8400 Normandale Blvd., Suite 954, Bloomington, MN 55437
Phone: 952-656-6880 Fax: 866-433-5902
New Orleans Regional Office (Serving LA)
Regional Bond Manager: Bridget Grady, Phone: 985-674-3124
2 Sanctuary Blvd., Suite 301, Mandeville, LA 70471
P.O. Box 2070, Mandeville, LA 70470
Phone: 985-674-3120 Fax: 866-446-9426
Pacific Northwest Regional Office (Serving AK, HI, OR & WA)
Regional Bond Manager: Rick McCurdy, Phone: 206-346-0133
520 Pike Tower, Suite 900, Seattle, WA 98101
Toll-Free: 888-224-9072 Fax: 866-643-6214
Pennsylvania Regional Office (Serving DE, NY, NJ & PA)
Regional Bond Manager: Brea Sinnott, Phone: 610-386-7553
1000 Continental Dr., Suite 350, King of Prussia, PA 19406
Toll-Free: 800-967-6431 Fax: 866-784-4465
Phoenix Regional Office (Serving AZ & UT)
Regional Bond Manager: Scott Terrel, Phone: 602-572-6420
8888 East Raintree Drive, Scottsdale, AZ 85260
Toll-Free: 800-903-8579 Fax: 866-422-5760
Richmond Regional Office (Serving VA, WV, NC & SC)
Regional Bond Manager: Benton Kyner Phone: 804-527-5738
4480 Cox Road, Suite 210, Glen Allen, VA 23060
Toll-Free: 800-552-3429 Fax: 866-212-4423
San Francisco Regional Office (Serving NV & northern CA)
Regional Bond Manager: Keith Lovitt, Phone: 415-836-4848
2001 North Main Street, Suite 660, Walnut Creek, CA 94596
Fax: 866-780-9956
Southern California Regional Office (Serving southern CA)
Regional Bond Manager: Eric Thorsen, Phone: 714-674-1305
One Pointe Drive, 6th Floor, Brea, CA 92821
PO Box 2333, Brea, CA 92821
Crime
All submissions should be sent to hfpexpress@thehartford.com or via fax to 866-586-4550.
Billing
Questions?
For accounting questions, call: 800-962-6170
For service or underwriting, questions call: 888-656-0817
Direct Billed
Lockbox Address
The Hartford
P.O. Box 660916
Dallas, TX 75266-0916
Overnight Address
REMITCO, The Hartford #916
1010 W. Mockingbird Lane, Suite 100
Dallas, TX 75247
Agency Billed
Lockbox Address
The Hartford Fire Insurance Company
P.O. Box 7247-0234
Philadelphia, PA 19170-0234
Overnight Address
The Hartford/Lockbox #234
400 White Clay Drive
Newark, DE 19711
Claims
Claim Department
Mailing Address
Hartford Fire
Bond Claim Department
One Hartford Plaza - T-14
Hartford, CT 06155
Phone: 888-266-3488
Fax: 860-757-5835
For Fidelity:
The Hartford
Claims Department
One Penn Plaza, Floor 50
New York, NY 10119
Fax: 917-464-6000