While at Travelers, Erik, took over the responsibility of Continuing Education for Agents with two claims centric courses that were homegrown. Leeming says that agents loved the Claims Handling for the Non Claims Professional because it gave them insight into what actually happens when insureds use the product you sold them – an insurance policy. He also created a situational preparedness exercise for the claim organization where associates were figuratively crash landed on a deserted island and had to survive.
“Everyone really loved that exercise. Claim leadership saw so much value in it that they used it as a training ground for staff that were being groomed as a “high potential” employees.” says Leeming. “Aside from the fun I could see everyone was having during the day, the best part for me as a facilitator was talking them through the debrief. I knew I had succeeded in doing my job when they all had that “AHA!” moment at the end when I pulled it altogether for them.
Erik truly enjoys helping people achieve and exceed their professional and personal goals and especially enjoys the courses he’s able to deliver in person. Being in the spotlight isn’t anything new to Erik either. In addition to his full time insurance career, he spends his spare time doing something else that he can’t seem to get enough of. Acting.
Erik lives in South Orange County, CA and when he’s not teaching or developing curriculum, he can be found training for his next marathon or ultramarathon. And if he’s not doing that, then he’s either acting on stage, traveling to LA for an audition or shooting a film on location.